Freshdesk alternatives
What Freshdesk costs today: not recorded. site ↗pricing ↗
Below are the 3 other helpdesk tools we track daily, cheapest entry first — each one written up from what our record actually holds, with a link to its own site and pricing page. Where we have written a full comparison, the name links to it.
The alternatives, tool by tool
Tidiosite ↗pricing ↗
A live chat and chatbot tool for online shops and small businesses, with AI answering common questions. Paid plans start at $24.17/mo (Starter); a free plan exists. The ladder we hold runs 3 paid tiers, topping out at $300/mo (Plus). It bills by country — entry €24.17/mo in the eurozone, from our same-day reads.
Crispsite ↗pricing ↗
A customer messaging tool bundling chat, shared inbox and a knowledge base at a flat price. Paid plans start at $45/mo (Mini); no free plan is published. The ladder we hold runs 3 paid tiers, topping out at $295/mo (Plus). We read the same $45/mo in every market we check, so this vendor does not price by country.
Zendesksite ↗pricing ↗
A customer service platform built around ticketing, aimed at larger support operations. Paid plans start at $55/mo (Suite Team); no free plan is published. The ladder we hold runs 2 paid tiers, topping out at $115/mo (Suite Professional). It bills by country — entry £45/mo to a UK reader, from our same-day reads.
Side by side
| Tool | Paid from | Free plan | Currency | Read | Source |
|---|---|---|---|---|---|
| Tidio | $24.17/mo | Yes | USD | 2026-08-29 | page |
| Crisp | $45/mo | — | USD | 2026-08-29 | page |
| Zendesk | $55/mo | — | USD | 2026-08-29 | page |