Freshdesk pricing
What their pricing page says — read 2026-09-06
Growth €20/moPro €63/moEnterprise €101/moFreddy AI Copilot (add-on) €35/moAdditional AI Agent sessions (add-on) €45 per 100 sessionsConnector app tasks (add-on) €80 per 5,000 tasks
We read this from https://www.freshworks.com/freshdesk/pricing/, and we check it again regularly — daily where their page allows it, weekly by hand where it doesn’t. Old entries below never change; a day we could not read is marked as such — we never guess.
Their plans, verified by hand
Read 2026-09-06 in from https://www.freshworks.com/freshdesk/pricing/ · Per agent per month. Both billing states were walked from fresh loads and each redraws the whole ladder, so every plan below carries the figure the vendor prints on each term — annual first, monthly beside it.
| Plan | Price | What the page says |
|---|---|---|
| Growth | €20/mo | '€17 /agent/month, billed annually'; '€20 /agent/month, billed monthly'. Freddy AI Agent with the first 500 sessions included, ticketing and shared inbox, customer portal and knowledge base, out-of-the-box analytics. |
| Pro | €63/mo | '€52 /agent/month, billed annually'; '€63 /agent/month, billed monthly'. Multilingual helpdesk, custom dashboards, intelligent routing, multiple SLA policies. The page marks it 'Most popular'. |
| Enterprise | €101/mo | '€84 /agent/month, billed annually'; '€101 /agent/month, billed monthly'. Access to all AI and helpdesk features. |
| Freddy AI Copilot (add-on) | €35/mo | '€29 /agent/month' on annual billing, '€35 /agent/month' monthly. An add-on to a plan, not a plan. |
| Additional AI Agent sessions (add-on) | €45 per 100 sessions | '€45 /100 sessions'. Same figure on both billing states. |
| Connector app tasks (add-on) | €80 per 5,000 tasks | 'Connector app tasks at €80 /5000 tasks'. Same figure on both billing states. |
How we read this vendor
Provenance for every figure above — the record's own fields, not a summary of them
| The page we read | https://www.freshworks.com/freshdesk/pricing/ |
| The day, and where from | 2026-09-06 — the record does not say which market this read came from |
| The currency the page served | EUR |
| How it was read | by hand, state by state |
| What the page prices by | Per agent per month. Both billing states were walked from fresh loads and each redraws the whole ladder, so every plan below carries the figure the vendor prints on each term — annual first, monthly beside it. |
| What the reader did | Read 2026-09-06 from EU egress, EUR served. Annually and Monthly were both walked from fresh loads; the monthly state redrew eight figures, which is why this record carries a pair for every per-agent line. |
| The daily record behind this | 99 daily checks, last clean read 2026-10-13 |
Compare Freshdesk
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Tell me when Freshdesk changes price
One mail, when the record confirms a change to this page — two clean reads on separate days, never the first time a number looks different. Nothing else is ever sent, there is no account, and replying to say stop is the whole unsubscribe.
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Every check we’ve made
| Date | Result | Prices shown on the page that day (raw — includes add-ons and bundle totals) |
|---|---|---|
| 2026-10-13 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-13 | OK | page blocked our reader that day |
| 2026-10-12 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-11 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-11 | OK | page blocked our reader that day |
| 2026-10-10 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-09 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-09 | OK | page blocked our reader that day |
| 2026-10-08 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-08 | OK | page blocked our reader that day |
| 2026-10-07 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-07 | OK | page blocked our reader that day |
| 2026-10-06 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-06 | OK | page blocked our reader that day |
| 2026-10-05 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-05 | OK | page blocked our reader that day |
| 2026-10-04 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-04 | OK | page blocked our reader that day |
| 2026-10-03 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-03 | OK | page blocked our reader that day |
| 2026-10-02 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-02 | OK | page blocked our reader that day |
| 2026-10-01 | OK | Free$2$7$12$15$19$29$49 |
| 2026-10-01 | OK | page blocked our reader that day |
| 2026-09-30 | OK | Free$2$7$12$15$19$29$49 |
| 2026-09-30 | OK | page blocked our reader that day |
| 2026-09-29 | OK | Free$2$7$12$15$19$29$49 |
| 2026-09-29 | OK | page blocked our reader that day |
| 2026-09-28 | OK | Free$2$7$12$15$19$29$49 |
| 2026-09-28 | OK | page blocked our reader that day |