Zendesk alternatives
What Zendesk costs today: £45/mo. site ↗pricing ↗
Below are the 2 other helpdesk tools we track daily, cheapest entry first — each one written up from what our record actually holds, with a link to its own site and pricing page. Where we have written a full comparison, the name links to it.
Billed in another currency
These tools are in the same category but did not show us a price in GBP on our last read — they quote the currency shown. We list them rather than convert: a converted figure is not a price anyone is charged.
Tidiosite ↗pricing ↗
A live chat and chatbot tool for online shops and small businesses, with AI answering common questions. Paid plans start at $24.17/mo (Starter); a free plan exists. The ladder we hold runs 3 paid tiers, topping out at $300/mo (Plus). It bills by country — entry €24.17/mo in the eurozone, from our same-day reads.
Crispsite ↗pricing ↗
A customer messaging tool bundling chat, shared inbox and a knowledge base at a flat price. Paid plans start at $45/mo (Mini); no free plan is published. The ladder we hold runs 3 paid tiers, topping out at $295/mo (Plus). We read the same $45/mo in every market we check, so this vendor does not price by country. It quotes USD here rather than local currency, so your bank sets the conversion.
| Tool | Paid from | Free plan | Currency | Read | Source |
|---|---|---|---|---|---|
| Tidio | $24.17/mo | Yes | USD | 2026-08-29 | page |
| Crisp | $45/mo | — | USD | 2026-08-29 | page |